The National Bank of Canada [NBC] offers two different customer services: business and personal.
Personal customer service is provided by a support specialist from 6am-12am 7 days per week.
- Call (514) 394-5555 or toll-free at 1 (888) 483-5628 [4-TelNat].
- send BNC an email
- Call (514) 394-6611 or toll-free at 1 (877) 394-6611.
Business customer service is provided by a support specialist from 7am – 7pm Monday thru Friday.
INTERNET banking support
For National Bank of Canada customers that need assistance with their internet banking solutions, the available hours for customer service are 6am – 12am 7 days a week.
For mobile banking solutions and personal internet solutions, contact the same customer service numbers listed above.
Business internet banking can reach support at the following numbers:
- (514) 394-2057, then Option #3.
- 1 (800) 910-4001, then Option #3.
National Bank of Canada MasterCard customers have a 24/7 customers service line. Call 1 (888) 969-2273 for any need, including lost or stolen credit cards.
For financing requests, NBC offers a virtual advisory service that is available via fax only. The toll-free fax is 1 (855) 394-4390, with the primary fax number being (514) 394-4390.
For more information about other specific accounts or needs, be sure to visit the primary NBC contact page.