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How to Contact National Bank of Canada Customer Service?

    The National Bank of Canada [NBC] offers two different customer services: business and personal. Personal customer service is provided by a support specialist from 6am-12am 7 days per week.

    • Call (514) 394-5555 or toll-free at 1 (888) 483-5628 [4-TelNat].
    • send BNC an email
    • Call (514) 394-6611 or toll-free at 1 (877) 394-6611.

    Business customer service is provided by a support specialist from 7am – 7pm Monday thru Friday.

    INTERNET banking support

    For National Bank of Canada customers that need assistance with their internet banking solutions, the available hours for customer service are 6am – 12am 7 days a week. For mobile banking solutions and personal internet solutions, contact the same customer service numbers listed above.

    Business internet banking can reach support at the following numbers:

    • (514) 394-2057, then Option #3.
    • 1 (800) 910-4001, then Option #3.

    National Bank of Canada MasterCard customers have a 24/7 customers service line. Call 1 (888) 969-2273 for any need, including lost or stolen credit cards.

    For financing requests, NBC offers a virtual advisory service that is available via fax only. The toll-free fax is 1 (855) 394-4390, with the primary fax number being (514) 394-4390.

    For more information about other specific accounts or needs, be sure to visit the primary NBC contact page.


    Christopher - BSc, MBA

    With over two decades of combined Big 5 Banking and Agency experience, Christopher launched Underbanked® to cut through the noise and complexity of financial information. Christopher has an MBA degree from McMaster University and BSc. from Western University in Canada.

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